Terms of Service

Effective date: October 15, 2026

These Terms of Service govern your use of crestmarkst.com and the services provided by Crestmark Studios Inc (“Crestmark”, “we”, “us”). By using our website or services you agree to these terms. A signed quote or service agreement takes priority where it differs from these terms.

1. Services

We provide (a) support for agency-level Meta ad accounts, including setup, billing support and policy guidance, and (b) media production, including ad concepts, scripts, video, photography, design and editing. The scope, price and timeline of each engagement are set out in a quote.

2. Eligibility and review

We review every client and may decline or end services at our discretion, including for businesses or ads in categories that Meta prohibits or restricts, or for any attempt to get around Meta’s review, policies or enforcement.

3. Your responsibilities

• You are responsible for your campaigns, products, claims, landing pages and compliance with Meta’s Terms and Advertising Standards and with applicable law.
• You confirm that information you give us is accurate and that you have the rights to any materials you provide.
• You will not use our services for unlawful, deceptive or prohibited advertising.

4. Ad accounts and ad spend

Meta controls its platforms and makes its own review and enforcement decisions. We do not guarantee that any account, ad or campaign will be approved, delivered or remain active. Ad spend is charged by Meta and is non-refundable once spent. Service fees are set in your quote.

5. No guarantee of results

We do not guarantee any specific advertising results, including sales, leads, cost or return on ad spend.

6. Payment

Fees are due as stated in your quote or invoice. We may pause services for overdue payments. Production fees for work already performed are non-refundable unless your quote says otherwise.

7. Intellectual property

Once a production project is paid in full, you receive the right to use the delivered final assets for advertising and marketing, subject to any third-party license terms (such as creator, music or stock licenses) noted in your quote. We keep ownership of our working files, methods and pre-existing materials, and may show non-confidential work in our portfolio unless you ask us not to.

8. Confidentiality

Each party will keep the other’s non-public business information confidential and use it only to perform the services.

9. Limitation of liability

To the fullest extent permitted by law, Crestmark is not liable for indirect, incidental or consequential damages, lost profits or platform enforcement actions, and our total liability is limited to the fees you paid us for the services in the three months before the claim.

10. Termination

Either party may end services with written notice. Fees for work performed before termination remain due.

11. Governing law

These terms are governed by the laws of the State of California. Disputes will be resolved in the state or federal courts located in Orange County, California.

12. Trademarks

Facebook, Instagram, Messenger and Meta are trademarks of Meta Platforms, Inc. Crestmark Studios Inc is an independent company and is not affiliated with, endorsed by or sponsored by Meta Platforms, Inc.

13. Contact

Crestmark Studios Inc, 2413 W Washington Ave, Santa Ana, CA 92706, USA
Email: support@crestmarkst.com